Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+.Solution 2: Use HP Scan and Capture When you get HP Solution Center not working error, you can also use HP Scan and Capture alternatively. Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10 You can press Win + E to open File Explorer and go to the location.Remove "HP Support Solutions Framework" through Add/Remove programs on PC.HP Support Solutions Framework - Windows Service, localhost Web server, and Software.This tool will detect HP PCs and HP printers. Note: To troubleshoot issues like playback and codec problems, see the 'Get help' section in Windows Media Player. I have disabled the Win 10 Firewall but it. Using the HP Support assistant I can get to the download link BUT the file fails to download. I did a clean instal of Windows 10 and no longer have the 'HP Solution Centre' app so I cannot scan and save it to my laptop. Windows Media player should now be reinstalled. HP Deskjet F4580 All-in-One Printer cannot scan because of lost HP solution centre. Note: This tool applies to Microsoft Windows PC's only. Scroll down and expand Media Features, select the Windows Media Player check box, and click OK. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.
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